PRIVACY & COOKIES
This privacy policy sets out how Black Lotus Studios collects, processes and protects any information that you provide when you use our services and/or this website, our online booking system or app, collectively referred to from this point forwards as “website”. Please read this policy carefully. By using our services and/or this website, you are indicating your acceptance of this policy.
We respect your privacy and we are committed to protecting your personal data. Should we ask you to provide certain information, by which you can be identified when using our website or services, you can be assured that it will only be used in accordance with this privacy policy. We are not in the business of selling your personal data, we use it solely for the purposes of providing you with our products and services in the best way that we can. Our products and services are not intended for children and we do not knowingly collect data relating to children.
Black Lotus Studios may change this privacy policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This privacy policy was most recently updated on 25 May 2018.
Data Controller
Black Lotus Studios Studios is the controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy).
We have appointed a data protection lead (DPL) who is our Studio Manager, he/she responsible for overseeing questions in relation to this privacy policy. If you have any questions regarding this privacy policy, please contact us via our website and state that your query is for the attention of the DPL. You also have the right to ask for a copy of any of your personal data held by us (where such data is held). Again, please address any such requests to the DPL.
Contact details:
Black Lotus Yoga is the trading name of CRS INC (UK) LTD. Our registered number is 07355101.
Email: info@blacklotusyoga.co.uk
Phone: 020 3601 5858
Registered Office :
6 Tennyson Road, St Albans ALS 3HY, United Kingdom
What we collect
We may collect the following information:
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name and title
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contact information including email address
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demographic information such as postcode
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Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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To contact you for reasons regarding your account with Black Lotus Studios, your class bookings, any memberships you may hold and any changes at Black Lotus Studios that may affect your relationship with us.
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Internal record keeping.
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We may use the information to improve our products and services.
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If you have opted in receive them. we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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If you have opted in to receive them, we will send you email and/or text reminders, alerts and notifications regarding your class bookings, membership and other account activity.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information you provide to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and when you complete registration forms on our premises.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies... http://en.wikipedia.org/wiki/HTTP_cookie
How We Use Cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page https://developers.google.com/analytics/resources/concepts/gaConceptsCookies .
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook ,Twitter and Google+ will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question..
CONTROLLING YOUR PERSONAL INFORMATION
Whenever you are asked to fill in a form on the website or our online booking system or app, look for the boxes to indicate that you wish to opt in to receive communications from us
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
Email: info@blacklotusyoga.co.uk
Phone: 020 3601 5858
OUR PRIVACY PROMISE
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.